Most of items come with hook fastener backing unless the title specifically list “sew-on”. Custom patches can be made with either option, please specify your preference when placing your order.
We can fully customize patches, name tapes, dog tags and stickers to our clients' specifications. We are also able to do custom embroidery on uniforms, shirts and other items. Please contact us for a quote or any questions you may have regarding custom items.
We accept all major credit cards, Visa, MasterCard, American Express and Discover Card, as well as PayPal and Amazon Pay. We will also accept money orders for on-line payments as well as check and cash for in-store payments.
Price will depend on size, quantity and complexity.
We offer several semi-stock options via our website which include military style name tapes, name patches and flak patches. These range in price anywhere from $1.50 for a name tape up to $16.99 for a custom flak patch with your logo.
For our fully customized patches, we charge a one-time artwork fee for an order under 50 patches. This can range anywhere from $5 to $50 but most designs are $15. Feel free to submit your design idea to us for a quote!
We do not accept returns on customized items unless the item is defective in quality or an error was made in spelling/colors. We do our best to catch mistakes and will work with you on a resolution should there be an issue.
Most semi-custom orders placed via the website will be fulfilled within 1-7 business days. Custom orders can take a bit longer depending on quantity but we try our best to get out custom orders 1-4 weeks after the artwork is approved. As always, please feel free to contact us if you have an upcoming event or deployment and we will do our best to meet your deadline.
All of our patches are made using American made nylon cotton rip-stop fabrics from textile mills in MO or NJ. Our thread is made by Robinson & Anton, American & Efrid and Madeira.
WE DO NOT USE FABRIC OR THREAD MADE IN CHINA FOR ANY ITEMS.
We make all of our patches and nametapes in our production facility, located in Winchester, Kentucky. We utilize state of the art embroidery equipment and an experienced team of embroiderers, artists and quality control specialists to ensure every product we make is of the highest quality.
Great question, as mentioned previously we only use the highest quality of fabrics and threads to produce our embroidered products. Many other online retailers who sell similar products outsource their production overseas to save on operating costs. However, we find that in many instances these products are of poor quality due to their inferior fabric and threads as well as sloppy stitching and poor QC. This difference in quality translates to us being able to provide a consistent, long lasting and visually appealing product.
Yes we do! For custom text patches placed via our website, we offer a $0.50/per patch discount for orders of 5-10 and $1.00/patch discount for quantities over 11. For other custom patches we offer incremental quantity discounts which can be found on our quote form.
The main limitation to what can be put on a patch is due to text limitations, wherein we can only fit so much text in the space provided. There are also some patch designs that are too detailed for embroidery, such as small lettering or intricate designs. Should this be the case, we do have other options, such as printed patches. Barring these limitations, of course we support everyone’s First Amendment rights to self-expression.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to certain international destinations.
Mistakes happen, and while we do our best to catch them, sometimes our shipping department sucks. Please contact us by phone or e-mail and we will be happy to work with you in resolving your issue.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
